Telefundraising In The Digital Age: Best Practices And Case Study

This session will showcase how modern technology can transform telefundraising into a powerful tool for building stronger donor relationships. Using a real-world case study, we will demonstrate how integrated digital systems can streamline calling campaigns, automate workflows, and provide actionable reporting and analytics. Participants will leave with practical insights and proven strategies to boost efficiency, donor engagement, and long-term retention.

Learning outcomes

• Understand best practices for running effective telefundraising campaigns.
• Learn how to use integrated digital tools for seamless donor outreach.
• Explore how automation and reporting enhance efficiency and ROI.
• Gain actionable tips to apply immediately in your own telefundraising strategy.

Who should attend

• Fundraising managers,
• Individual giving specialists,
• Donor care teams,
• CRM/tech leads in non-profits.

Suggested level of participants

• Beginners